One Medical Primary Care Clinic - Flatiron - Doctor in New York, NY

One Medical Primary Care Clinic - Flatiron

Doctor
4.3

64 reviews

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About This Business

One Medical Primary Care Clinic in the Flatiron district of New York, NY sits on East 21st Street and offers modern, app-driven primary care. Fans love the clean space, short waits, and caring providers like Dr. Emily Caruso, saying the experience eased their anxiety about visits. Others are more critical since the Amazon acquisition, pointing to new policies, billing concerns, and pressure around AI note-taking. Appointments are recommended, and reactions to the changes are clearly mixed.

What People Say(4)

Irwin M.

One Medical has fallen victim to the Amazon takeover and isn't the same quality provider it used to be. They now treat patients like just a headcount. The new policies and practices they've put in place are pretty detrimental.

Sarah D.

If you decline letting your doctor use an AI transcription tool during your visit, be ready to be almost constantly guilted about all the extra work they'll have to do typing up your information. I've never experienced anything like it.

Lauren G.

This place is great. The doctors are great, the nurses are great, it's always such a good experience. My blood-draw anxiety has actually improved since I started coming here. I'm so grateful for the care. Dr. Emily Caruso is wonderful.

Sara S.

Let me be clear up front: the provider I saw during my short appointment was excellent, professional, attentive, and gave high-quality care. My review isn't about the provider or the clinical side at all.

Address

35 E 21st St 7th floor
New York, NY 10010

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Features

Step-free entranceOn-site restroomVisits by appointmentBooking ahead advisedAccepts credit cardsAccepts debit cards